There are two types of carpet cleaning machines that professionals use to clean your carpets with the hot water extraction method — the portable and the truck mount.

The portable hot water extraction machine is just that: portable.  They are small enough to be wheeled around and carried.  Professional carpet cleaners use portable carpet cleaning machines in hard to reach places.  They also use them in high rise buildings where hoses from a machine outside cannot reach.

Portable hot water extractors have a tank that is filled with water and cleaning solution.  Some portable machines also have a built-in heater, which can heat the rinse water to high temperatures.  The portable machine has fairly short hoses.  So, your professional cleaner has to move the machine with them as they move throughout your house.

When a professional carpet cleaner uses a portable machine to clean your carpets, it is definitely effective.  However, there are some drawbacks to portable carpet cleaning machines.

First, the tank on the portable machine is fairly small.  Your carpet cleaning professional will have to refill the tank with clean water and solution and empty the waste tank several times throughout the cleaning.  The portable hot water extractor usually holds about 10 gallons, which will on average clean 1-2 rooms.

Second, some portable carpet cleaning machines do not come with a built-in heater.  This means that the water in the machine will only be as hot as it was when it came out of your tap.  As the water sits in the tank of the portable carpet cleaning machine, it will cool down.  So, the professional cleaner must work quickly to maximize the hot water temperature.  They may need to refill the tank frequently to maintain the water temperature as well.

Third, portable carpet cleaning machines leave your carpet more wet than more powerful machines.  Because they are portable, these machines are limited in their heft and power.  Because of this, they are also limited in the amount of suction they provide.  Less suction means more moisture from the cleaning process stays in your carpet.  More moisture means your carpet will take longer to fully dry.

Again, when a professional cleans your carpet with a portable hot water extraction machine, it is effective.  However, there are drawbacks to the portable machines.

The other type of hot water extraction carpet cleaning machine is a truck mount machine.  Truck mount hot water extractors are the best tools in carpet cleaning.  Truck mount machines are just that: mounted in your carpet cleaner’s truck.  The machine stays in the truck throughout the cleaning process.  Your carpet cleaner connects hoses to the machine and brings these clean hoses into your house to clean your carpets.

There are two major advantages to the truck mount hot water extraction machines.

First, truck mount machines have the ability to heat the cleaning water up to 230º and keep it at that temperature throughout the cleaning!  The truck mount machine uses an extremely powerful gas engine to heat the water.  This hot water is absolutely crucial to achieving a heavy-duty clean!  The difference between cleaning with water that is 230º and with water that is, let’s say 120º (your hot tap water temperature), is incredible.  Properly heated water is one of the keys to a super clean carpet.

The second major advantage of truck mount carpet cleaning machines is their incredible suction power.  Your professional carpet cleaner will use the high powered vacuum hose to remove the cleaning solution, water, and soils from your carpet. The truck mount machine deposits all of this in the recovery tank inside the carpet cleaning truck. This strong suction, again provided by the powerful gas engine, helps remove as much moisture from your carpet as possible.  Removing this moisture cuts down on the drying time for your carpet.

The truck mount carpet cleaning machines provide a deeper clean and a faster drying time than the portable hot water extraction machines.  In the hands of a skilled professional carpet cleaner, both types of machines are effective.  However, if you have a choice between hiring a cleaner with a portable machine and hiring a cleaner with a truck mount machine, the truck mount is the way to go.

Pacific is in Newport Beach, CA, Pacific serves commercial clients in Newport Beach and the surrounding areas. Contact us at 949-545-5205 today for a free price estima

The carpet cleaning industry is one of the few industries that is not regulated, and also has a very low barrier to entry in that anyone can call themselves a “professional” without any basis for that claim. Yet these are people who come into your home and use cleaning chemicals which can be dangerous if you do not have the knowledge of how to use them properly, and more importantly do not have the right equipment (not a rented shampooer) to remove them properly.

Everyone has heard nightmare stories about crimes committed, about overuse or improper use of chemicals, and exposès on Bait-and-Switch companies who use a low coupon offers to get their foot in the door and hard sell unsuspecting consumers into a bill they are compelled to pay. When you open the phone book you really can’t tell who the great cleaners are, or the ones you would never EVER want to use. The “great” cleaners work hard to distinguish themselves apart from the fly-by-night companies who use unsafe cleaning practices, hard-sell tactics, and sometimes have very unsavory employees.

Your carpet and rugs act as a “filter” in your home for your indoor air. Their fibers “grab” particulates and contaminants and hold them. But like any filter, it needs to be cleaned because when it gets full it cannot grab anything else … and every time you step on a “full” filter you release contaminants back into the air.

Cleaning your carpet is key to a healthy indoor environment, and the EPA’s guidelines for cleaning vary from every four months to every eighteen depending on the number of people and pets in the home, as well as other concerns from allergic sensitivities to how dusty the air is in your neighborhood to whether anyone in the home smokes. A true carpet cleaning professional can evaluate your particular needs, and with the right equipment and cleaning solutions, can fulfill those needs for you and your family.

The question now is how to find that “right” professional … and we have the information to help you do just that.

The following is a summary on how to choose the right professional carpet cleaner. It covers some of the common mistakes made by consumers in choosing a carpet cleaner, and also the four steps you can take to help you in choosing a true “professional.”

We hope you find the information valuable, and if you have any questions please email us at jeff@pacificcarpetcleaning.net.

8 MISTAKES TO AVOID

MISTAKE #1:

Choosing a carpet cleaner based on equipment alone. No question, your carpet cleaner needs first-rate equipment. But he also needs something else. He needs employees who are skilled at operating that equipment. Many companies own hot-water extractors, but very few companies teach their employees how to use them properly. The best way to know that the carpet cleaner’s employees have been properly trained is to make sure the cleaner has been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Before you choose a carpet cleaner, ask to see written proof of the company’s and the technician’s IICRC certification.

MISTAKE #2:

Choosing a carpet cleaner based on low price. Low price could be a problem in three ways: (1) low price can be the bait that attracts your phone call. But once the cleaner gets into your home, he pressures you into a much more expensive job. (2) Low price can be for single-process cleaning. Rarely does the consumer know what this means and, when told, ask s for dual-process cleaning instead, which costs much more. (3) Low price means the carpet cleaner has cheap equipment, which will not effectively clean your carpet.

MISTAKE #3:

Choosing a carpet cleaner based on a single telephone call. Instead, invite the person to your home and ask for a specific written quotation. Then you’ll know exactly what the carpet cleaner recommends—and you won’t be the victim of high-pressure tactics when the technician steps into your living room.

MISTAKE #4:

Choosing a carpet cleaner who doesn’t offer a money-back guarantee. In my view, every carpet cleaning company should be fully accountable for its work. And if you aren’t pleased with the job in every way, you shouldn’t have to pay for it. Period. Not all carpet cleaners offer a guarantee. Or, if they do, the guarantee may be “limited.” Ask the carpet cleaner if he offers a money-back guarantee and then make sure the carpet cleaner includes his guarantee on his written quotation.

MISTAKE #5:

Choosing a carpet cleaner without getting comments from his other clients. Any carpet cleaner can say anything about his past jobs. And, sadly, some of what he says may not be true. Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and his work.

MISTAKE #6:

Choosing a carpet cleaner who isn’t certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). If your carpet cleaner isn’t a close friend, you may not know whether he has the knowledge or experience to clean your carpet well. If you want to be sure you’re hiring a competent professional, make sure he is IICRC certified. The carpet cleaner must earn that certification through study, experience and successful completion of formal, written examinations. In effect, cleaners who are certified by the IICRC have earned a college degree in carpet cleaning.

MISTAKE #7:

Choosing a carpet cleaner who isn’t a member of the Carpet and Fabricare Institute (CFI).

CFI is a trade association of carpet cleaners who are dedicated to:

• (1) honest, ethical business practices,
• (2) staying current on the latest methods for carpet and upholstery care, cleaning and restoration, and
• (3) the highest possible level of customer service. You’re making a wise decision when you have your carpets cleaned by a member of the Carpet and Fabricare Institute.

MISTAKE #8:

Choosing a carpet cleaner who doesn’t use a truck-mounted hot water extraction system. You might expect this from me, since my employees and I use this type of system. But there are several good reasons. Portable hot water systems are good, but they aren’t as good as truck-mounted systems. Truck-mount systems are the Rolls Royce of carpet cleaners. Compared with portable hot water systems, truck-mount systems use hotter water, higher pressure and stronger suction. So all the way around, you get a much better job. No two ways about it.

4 STEPS TO A FRESH, CLEAN, HEALTHY CARPET

If you’re thinking about having your carpets cleaned, we encourage you to follow these four steps:

STEP #1: Make a commitment to yourself to get your carpets cleaned.

The longer they remain dirty, the sooner they’ll wear out. Industry testing shows that you can have up to one full pound of dirt in a square foot of carpet before it begins to look dirty. This dirt is abrasive and wears down the fibers and substantially shortens the life. Many warranties require at least an annual cleaning by a professional to be honored (check your own warranty to see your requirements, and if they specify the type of cleaning method to keep your warranty in effect).

Another necessity of regular cleaning is to remove the contaminants besides the “dirt” that gets trapped in your carpet’s fibers. The longer you wait to clean, the longer you have to breathe all the pollen, fungus, pet odors, dust mites, and chemicals that hide in your carpet.

STEP #2: List your objectives.

Is the health of your indoor environment highest on your list, so that you would want a company that is using the proper equipment and method to address your concerns? Do you want only the dirt removed — something you could do with a rented shampooer — or are you concerned about removing other contaminants (bacteria, pollen, dust mites, mold spores)? Do you want to work with an honest, reputable company — or are you willing to risk working with the company that offers you the lowest price — knowing that the company might not be in business tomorrow and might not be safe to let into your home?

STEP #3: Ask questions.

The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are eight tough questions to ask a carpet cleaner before he begins to clean your carpet:

Pacific is in Newport Beach, CA, Pacific serves commercial clients in Newport Beach and the surrounding areas. Contact us at 949-545-5205 today for a free price estimate!

Pacific Carpet & Tile Cleaning in Newport Beach CA offers professional carpet cleaning, floor care, upholstery cleaning and water damage restoration services for both commercial and residential clients located throughout the central and southern Caifornia area. We have been in the industry since 1989, and we use a variety of the most advanced techniques and equipment to offer superior services to our customers. Our technicians are all expertly trained and qualified to offer superior professional carpet cleaning, floor care, and restoration services.

Our Professional Carpet Cleaning, Flooring, & Water Damage Restoration Services

Pacific Floor Care & Restoration, a leading professional carpet cleaning and floor care company, offers a complete range of services to our customers. Our available services include:

• Carpet Cleaning: Our professional carpet cleaning service will remove even many set in stains, dirt, and odors. We use a safe and effective cleaning process that is recommended by leading carpet manufacturers and can help prolong the life of your carpets. Our professional cleaning process provides a deeper clean and can last significantly longer than other carpet cleaning methods.
• Pet Stain and Odor Removal: We can also provide carpet cleaning services to remove pet stains and odors from carpets as well. If you notice a recent pet stain or you have tried everything to remove pet stains and odors from your carpeting, we may be able to help. Give us a call.
• Carpet Repairs: In addition to keeping your carpets looking their best with our professional carpet cleaning services, we can also provide carpet repair services to repair snagged, unraveling, torn, bunching, burnt, stained, or otherwise damaged carpet.
• Floor Cleaning: Our complete floor cleaning services include cleaning for all types of flooring including concrete floor cleaning, subfloor cleaning, wood floor cleaning, and tile floor cleaning.
• Wood Floor Cleaning: We can provide wood floor cleaning, polishing, and buffing services in order to remove built-up residue and dirt from your hardwood flooring. This cleaning will also restore the natural shine and beauty of your floors.
• Tile and Grout Cleaning: We offer tile and grout cleaning to sanitize and remove dirt, stains, and mold from all types of tile and grout surfaces throughout your home or business.
• Concrete Floor Cleaning: We offer concrete floor, basement floor and garage floor cleaning. We can provide a deep clean to remove dirt, oil, rust, mildew and mold.
• Mold Removal: We can provide mold removal from carpeting, tile, and a variety of other surfaces throughout your home. We will safely kill and clean the mold completely in order to prevent it from returning.
• Water Damage Restoration: We offer emergency water extraction and remediation services 24 hours a day, 7 days a week. We can remove standing water after a flood, broken pipes or water heater or other water issue and properly dry your home in order to limit and repair any damage.
• Rug Cleaning: We provide rug cleaning for all types and sizes of rugs. We can even clean delicate oriental rugs or antique rugs.
• Upholstery Cleaning: We can clean all types of upholstered furniture including leather and cloth upholstery in order to remove stains, odors, and other everyday dirt.

• Tile & Grout Cleaning Services – Pacific Carpet & Tile Cleaning in Orange CA

  We offer professional tile & grouting services in Orange. Our company can make sure that your tile and grout stays clean. We can also handle marble/travertine floor polishing. If you have porcelain or ceramic tile, we can make sure that is is cleaned properly too. Contact us  in Orange CA if you are interested in Limestone cleaning and polishing, vinyl floor stripping and waxing, or wood floor refinishing.