Steam cleaning carpets is an effective way to remove stains and make your carpets look brand new. Generally, it is recommended that you only use a wet steam clean utilizing a cleaning solution and water once or twice annually. A dry steam clean, however, is an option that you may use to remove stains monthly. Your desired type of carpet cleaning will dictate who you hire, but there also are other factors to consider.

Professional carpet cleaning companies can help you remove tough ground-in dirt and rid your home of pet hair and dander that are known allergens. Choosing the right cleaning company is an important decision to make and with the following tips, you can make a better, more informed decision.

1. Ask if they service your area

This may seem like a no-brainer, but it should be the first question you ask. Sometimes cleaners who are not in your area may not want to travel to your location, or may charge you an extra fee for travel.  One way to start is to  look for carpet cleaners who have received the best ratings from past customers.

2. Ask for references

You wouldn’t expect a prospective employer to hire you without references, so do not hesitate to ask the professionals you are hiring for references. Don’t forget to ask your friends or family about their experience with carpet cleaning companies, as they are more likely to give you an honest, unbiased opinion.

3. What certifications and education do they have?

Certain governing boards give credentials to companies that meet a specific criteria. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is one of the most, if not the most, recognized certification in the field of upholstery and carpet cleaners. Check on the cleaner designation that the company receives. A master cleaning designation is the highest ranking for cleaning services.

4. What services do they offer?

You must make sure they offer the service that you need. Getting an in-depth answer about the type of services they offer is crucial. Not to mention, if you want to hire them for other home-related jobs, you should know what else they provide.

5. What cleaning products and equipment do they use?

Different products and equipment provide for a different type of cleaning. You should question how much moisture the cleaning system leaves behind, and be sure to ask what the chemicals are made of, particularly if you’re worried about being ecofriendly or have pets or small children.

6. What experience do they have?

Is the carpet cleaning service a new company, or is it a well established company with a long history. Inquire about the types of fabrics and upholstery that they have worked with; this is especially important if you have rare or delicate upholstery. When steam cleaning carpets of different types, it is easy to make a costly error.

7. Is their work guaranteed?

Not all companies stand behind their work, but try to find one that offers a customer satisfaction guarantee.

8. Ask about their prices

You get what you pay for, so don’t just choose the company that gives you the lowest rate. You want to select the carpet cleaning service that provides you with the most bang for your buck, or at least the most worthwhile service for the price.